KM+entry+points

**Entry points**
The methods and technologies presented in the toolkit can be organized into categories that broadly describe the type of activities you plan to undertake. These categories are entry points that can guide you in identifying the tools that best serve your purposes. Some methods and technologies are categorized under more than one entry point because they are suitable for several purposes (e.g. storytelling can be an effective method for advocacy purposes, as a learning and training technique as well as a means to generate and share knowledge).

** 1. Design, learn and train ** Tools and approaches that can be used to design, develop and facilitate learning and training activities. How do we maximize knowledge sharing in the context of training? What tools can we use to create a dynamic learning environment? How can we use new technologies to promote learning on human rights issues?



__Methods__
Innovative brainstorming Fishbowl Jigsaw Knowledge café Peer assist Sociometrics Storytelling Thinking hats Timelines Top 100 lists

__Technologies__
__Blogs__ __Discussion forums__ __Mind mapping__ __Online surveys__ __Podcasts__ __Presentations__ __Screencasts__ __Videoconferencing__

** 2. Generate and share knowledge **
Methods that stimulate the creation and sharing of knowledge. What can we do to improve the capturing of tacit knowledge? How do we make sure people in the organization are aware of who knows what? How can we best share our experiences so that others can learn from them?

__**Methods**__
Community of practice Envisioning the future Innovative brainstorming Fishbowl How-to guides Jigsaw Knowledge café Knowledge fair Open space Peer Assist Social network analysis Storytelling SWOT analysis Timelines Top 100 lists

__Technologies__
Blogs Discussion forums Mindmapping Online surveys Podcasts Presentations Screencasts Videoconferencing Wikis Yellow pages

** 3. Assess, reflect and evaluate ** Techniques for strategic planning, monitoring and evaluation in a participatory and creative manner. How can we integrate lessons learned and reflections into strategic planning? What can we learn from good practices?

**__Methods__**
After action review Appreciative inquiry Envisioning the future KM self assessment Most significant change Open space Peer assist SWOT analysis Thinking hats Timelines Social network analysis

__Technologies__
__Discussion forums__ __Online surveys__ __Videoconferencing__

** 4. Support communities and networks of practice **
Methods and technologies to establish and strengthen formal and informal networks for sharing knowledge. How can we effectively moderate communities of practice? How can we support geographically disperse teams? Which methods are best suited to working in groups? How do we connect people who can learn from each other?

__Methods__
Community of practice Knowledge fair Most significant change How-to guides Open space Peer Assist Social network analysis Storytelling

__Technologies__
Discussion forums On-line surveys Social networking Videoconferencing Wikis Yellow pages

** 5. Involve stakeholders **
Listening to our stakeholders is crucial. How do we involve stakeholders in our activities? How do we get input and information from our key constituents? How can we use new technologies to keep abreast of what our stakeholders are doing? How can we make use of the experience and knowledge of our stakeholders? How can we create space for dialogue with stakeholders?

__﻿Methods__
After action review Appreciative inquiry Community of practice Envisioning the future Innovative brainstorming Knowledge café Knowledge fair Most significant change Open space Peer assist Social network analysis Storytelling SWOT analysis Top 100 lists

__Technologies__
__Discussion forums__ __Online surveys__ __Social networking__ __Videoconferencing__ __Wikis__

** 6. Advocate **
Using knowledge sharing tools for advocacy purposes. How can we use new tools to get key messages across and spread the word? How can we make issues visible and how can people learn from this?

__ Methods __
Community of practice Knowledge fair Storytelling

__ Technologies __
__ Blogs __ __ Discussion forums __ __ Podcasts __ __ Presentations __ __ Screencasts __ __ Social networking __ __ Videoconferencing __